Cookie Policy

This Cookie Policy explains how Orkeneo AI Labs ("Orkeneo", "we", "our", or "us") uses cookies, browser storage, and similar technologies ("Cookies" or "Tracking Technologies") when you access our website, web application, APIs, and related services (collectively, the "Services").

This Policy should be read together with our Privacy Policy.

Cookies are small text files placed on your browser or device when you visit a website. Similar technologies include browser local storage, session storage, authentication tokens, and other technologies that help websites operate securely and efficiently.

Cookies generally help us:

• authenticate users
• maintain secure sessions
• remember preferences
• improve platform performance
• understand how our website is used

Orkeneo primarily uses first-party cookies that are necessary for operating our platform. We use the following categories:

A. Strictly Necessary Cookies

These cookies are essential for the operation of our Services. Examples include:

• User authentication
• Secure login sessions
• CSRF protection
• API authentication
• Workspace identification
• Load balancing
• Security monitoring

Without these cookies, the platform cannot function properly.

B. Functional Cookies

These cookies remember your preferences, including:

• language
• time zone
• dashboard settings
• interface preferences
• recently selected workspace

These improve your experience but do not track advertising behavior.

C. Analytics Cookies

Where enabled, we may use analytics technologies to understand:

• website traffic
• page performance
• browser usage
• feature adoption
• product improvements

Analytics data is aggregated and used solely to improve our Services. We do not sell analytics data.

Our application may use browser Local Storage or Session Storage instead of cookies for certain platform functions, including:

• authentication tokens
• user preferences
• cached profile information
• workspace configuration
• temporary application state

This storage is required for normal platform functionality.

Orkeneo works with trusted infrastructure providers that may use their own cookies or similar technologies. Depending on the services you use, these providers may include:

• Cloud hosting providers
• Authentication providers
• Payment processors
• Customer support platforms
• Email delivery providers
• Error monitoring services
• Analytics providers

These providers process information according to their own privacy policies.

Orkeneo integrates with restaurant POS systems, ERP platforms, inventory systems, accounting software, and other business applications. Authentication credentials and secure API tokens may be stored to:

• maintain integrations
• synchronize restaurant data
• perform automated workflows
• execute AI forecasting and recommendations
• improve system reliability

These credentials are encrypted and are never used for advertising purposes.

Orkeneo uses operational restaurant data to provide forecasting, inventory optimization, procurement recommendations, operational intelligence, and other AI-powered features.

Cookies and browser storage are not used to profile individuals for advertising. Any operational data processed by our AI systems is handled in accordance with our Privacy Policy and customer agreements.

Most browsers allow you to:

• delete cookies
• block cookies
• receive notifications before cookies are stored
• clear local storage

Please note that disabling strictly necessary cookies or browser storage may prevent parts of the Services from functioning correctly.

Where required by applicable law, Orkeneo will request your consent before placing non-essential cookies. You may:

• accept all cookies
• reject non-essential cookies
• customize cookie preferences

Strictly necessary cookies cannot be disabled because they are required to provide the Services.

Cookie retention varies depending on purpose. Typical durations include:

If you access Orkeneo from outside India, your information may be processed in countries where our infrastructure or service providers operate.

Where applicable, we implement appropriate safeguards to protect personal information during such transfers.

We may update this Cookie Policy from time to time. Material updates will be reflected by revising the "Last Updated" date. Where required by law, we will provide additional notice.

If you have questions regarding this Cookie Policy, please contact us:

Orkeneo AI Labs

Website: https://www.orkeneo.com

privacy@orkeneo.com

This Cookie Policy is provided for general information purposes only and does not constitute legal advice. Orkeneo AI Labs is not a law firm. For specific legal advice regarding data protection and privacy compliance, please consult qualified legal counsel.